Privacy Policy
Privacy Policy
Artisan Surge Limited, with registered office at Room 2606, 26/F, One Midtown, 11 Hoi Shing Road, Tsuen Wan, Hong Kong, manages the operations of www.itsdinn.com (the “Website”).
Artisan Surge Limited recognizes the importance of maintaining the confidentiality, integrity, and security of your personal data (“Personal Data”). Any Personal Data you provide to Artisan Surge Limited through this Website or by other means will be processed in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and applicable laws and regulations.
1. Type and Source of Data Browsing Data The computer systems and software used to operate the Website collect certain personal data (log files) during normal operations. The transmission of such data is inherent to the use of internet communication protocols. While this data is not collected to identify users, it could allow identification through processing and integration with data held by third parties. Examples of such data include IP addresses, browser types, operating systems, and access times. This data is used solely for statistical purposes and to ensure the Website operates correctly. Cookies Our Website uses cookies to improve functionality and enhance user experience. Cookies are small text files stored on your device by the websites you visit. For more details on cookies and how they are used on our Website, please see our Cookie Policy. Personal Data Voluntarily Provided We collect and process the Personal Data you voluntarily provide, such as when you place an order, register on our Website, subscribe to newsletters, or contact Customer Services. Such data may include your name, address, email address, phone number, and payment details.
2. Purpose of Processing Your Personal Data may be processed for the following purposes:
(a) To respond to your inquiries and manage your relationship with Artisan Surge Limited.
(b)To fulfill your orders, including shipping from Hong Kong, and to perform related administrative activities, such as payment processing, fraud prevention, and legal compliance.
(c)To conduct profiling (with your consent), enabling us to personalize your shopping experience.
(d)To send marketing communications (with your consent), such as promotional emails, event invitations, and product updates.
3. Processing Methods Your Personal Data is processed using appropriate technical and organizational measures to ensure its security and confidentiality. Data may be processed electronically or manually and will only be accessible to authorized personnel or third parties acting as data processors (e.g., logistics providers, IT service providers, or marketing consultants).
4. Nature of Data Provision Providing your Personal Data is optional. However, to complete orders, receive information, or participate in activities, you may need to provide certain mandatory details. Refusing to provide such data may limit your ability to use specific features of the Website or receive personalized services.
5. Transfer and Disclosure of Data To facilitate order fulfillment, shipping from Hong Kong, and customer support, your Personal Data may be shared with:
• Logistics companies and delivery partners.
• IT service providers supporting the Website's operations.
• Marketing consultants for promotional campaigns (with your consent).
Your data will not be used for third-party advertising or disclosed to unauthorized individuals. Data transfers outside Hong Kong will comply with applicable laws and include appropriate safeguards to ensure security.
6. Retention Period Your Personal Data will be stored for the duration necessary to fulfill the purposes for which it was collected. After this period, it will be deleted or anonymized, unless otherwise required by law.
7. Data Controllers the Data Controller for this Website and all data processing activities is: Artisan Surge Limited Room 2606, 26/F, One Midtown, 11 Hoi Shing Road, Tsuen Wan, Hong Kong Email: [email protected]
8. Rights of the Data Subject As a data subject, you have the following rights:
• To access, correct, or delete your Personal Data.
• To object to data processing or withdraw your consent (where applicable).
• To request data portability. To exercise these rights, please contact [email protected].
